Disclaimer
The complete statement of what this hub is, what it is not, and the basis on which everything here is offered.
1 · Independence
Kestrel Hub ("the hub", "we") is a privately operated, independent information centre. We are not a network operator, reseller, comparison service or regulator, and we are not affiliated with, authorised by, endorsed by, or acting for Three UK, O2, Virgin Media O2, Sky, Sky Mobile, EE, BT, Vodafone, VodafoneThree, Tesco Mobile, giffgaff, VOXI, Lebara, SMARTY, iD Mobile, 1pMobile, Ofcom, or any other operator, brand or public body.
2 · Trade marks
All network and brand names and logos referenced are trade marks of their respective owners, used solely in a nominative, descriptive way to identify the subjects of independent information. No sponsorship or endorsement is claimed or implied.
3 · General information only
Content on this hub and via the helpline is general information believed accurate at each page's review date. It is not legal, financial or account-specific advice and may date as networks and rules change. Verify time-sensitive or account-specific matters with your network's official channels or Ofcom before acting. We publish no prices; only official sources are current.
4 · No account access; no payments
We cannot access, view or modify any network account and process no payments. We never request one-time passcodes, banking details, card numbers or passwords; any such request purporting to come from us is fraudulent.
5 · Calls
0330 059 7117 is a standard-rate UK number (0330 numbers cost the same as calling a normal landline) at your provider's normal rate. Calls may be recorded for quality and training and provide general information only.
6 · Liability
To the fullest extent permitted by law, we accept no liability for loss arising from reliance on general information provided here. Nothing limits liability that cannot lawfully be excluded.
7 · Third-party services
References to official checkers, shortcodes (65075, 75075, 7726) and public bodies describe services we do not control; their availability and terms belong to their operators.
Want to talk it through?
Our helpline answers general questions about anything in this hub — switching, coverage, complaints, staying safe. We can't open accounts, take payments, or act for any network.
0330 059 7117 Standard UK rate · usually free within inclusive minutes · we never ask for passcodes, banking or card details